QSR and Cloud Kitchen POS with Swiggy and Zomato Orders
Fast counter billing, Swiggy and Zomato orders in the same POS, UPI QR and WhatsApp bills, multiple counters and branches, and offline billing on Android.
- Tables & KOT
- UPI QR & WhatsApp bills
- Works offline
- Android tablet or phone
Speed is the product
Quick-service restaurants and cloud kitchens live on throughput: how many orders the counter and kitchen clear in the lunch and dinner peaks. VelBooks POS keeps the billing side fast.
- Photo tiles, Favourites and Most Sold so the top items are one tap away
- Short item codes and keyboard shortcuts (F2 search, F10 pay and print)
- Held bills so one slow customer doesn't stop the queue
- Counter, takeaway and parcel/delivery order types
Swiggy and Zomato orders, without re-typing
Swiggy and Zomato orders come into VelBooks POS, next to your counter orders. Staff don't re-type orders from a second tablet, and your sales reports include every channel.
GST: the e-commerce operator pays GST on restaurant service supplied through it under section 9(5), so you don't charge GST again on those orders (CBIC Circular 167/23/2021). Cloud kitchens supplying restaurant service are taxed like restaurants at 5% without credit (PIB: 45th GST Council).
Multiple counters and brands of outlets
Add billing counters when the queue grows and branches when you open new outlets or kitchens. Every bill records its counter and cashier, and the dashboard shows recent bills live from all counters.
Settle fast, close the day clean
UPI QR for the exact amount, cash with change, card or split; print, WhatsApp and cash drawer from one screen. The hourly sales chart shows your real peak, and the day-end report closes each shift.
Offline billing
VelBooks POS works offline and syncs bills automatically when the connection returns. New delivery-app orders arrive once you are back online. Offline billing explained.
GST for QSRs and cloud kitchens
GST on food depends on where and how it is served, not only on what you sell. These are the rules most food businesses meet. Your item master in VelBooks POS holds a GST rate per item, so the bill shows the right CGST and SGST split.
| Situation | GST | Input tax credit |
|---|---|---|
| Restaurant, café, dhaba or mess serving food (standalone) | 5% | Not available |
| Cloud kitchens and central kitchens (restaurant service) | 5% | Not available |
| Restaurant service in a specified premises (a hotel that supplied any room above ₹7,500 a day in the previous financial year, or a supplier who declares it) | 18% | Available |
| Hotel room up to ₹7,500 per day (from 22 Sep 2025) | 5% | Not available |
| Hotel room above ₹7,500 per day | 18% | Available |
| Food orders through Swiggy, Zomato and other e-commerce operators (from 1 Jan 2022) | Paid by the e-commerce operator under section 9(5) | Restaurant does not charge GST again on these orders |
Packaged goods sold over the counter (for example a sealed box of biscuits or a bottle of water sold as goods) are taxed as goods at that item's own rate, so a bakery or sweet shop can have more than one rate on the same bill.
Composition scheme: eligible small restaurants can opt for composition (5% of turnover for restaurant service), issue a bill of supply and cannot charge GST to customers. Check eligibility with your CA.
This is a summary, not tax advice. Confirm your case with your CA. Sources: GST Council newsletter, Aug 2025 (GST 2.0 rates), Notification 05/2025-CT(Rate) on specified premises, CBIC Circular 167/23/2021 on restaurant service through e-commerce operators, PIB: 45th GST Council (cloud kitchens).
Pricing
POS add-on pricing: contact us / WhatsApp for current price
VelBooks POS is a separate add-on to a VelBooks plan. The plans are Basic ₹299, Gold ₹499 and Elite ₹799 per month + 18% GST (introductory). Tell us how many counters and branches your outlets needs and we will share the current POS price. See VelBooks pricing.
See VelBooks POS with your own menu or items
Message us on WhatsApp for a demo of VelBooks POS. Start your free 30-day VelBooks trial at app.velbooks.com and ask us to switch on the POS add-on.
Or call +91 81472 70720 · admin@finacc.in