Cafe Billing Software and POS for Coffee Shops
Tap-to-bill menu tiles, UPI QR, WhatsApp bills, tables and KOT, Swiggy and Zomato orders, and a live day summary. Runs on an Android tablet or phone and keeps billing offline.
- Tables & KOT
- UPI QR & WhatsApp bills
- Works offline
- Android tablet or phone
Billing built for a café counter
A café sells many small orders fast: a filter coffee, a masala chai, a puff, a slice of cake. The queue moves only as fast as the bill. VelBooks POS puts your menu on photo tiles with prices, so the barista or cashier taps the order, takes UPI and hands over the receipt in seconds.
- Favourites and Most Sold tabs (from the last 7 days of sales) keep the top drinks one tap away
- Type a short item code or search by name for the rest of the menu
- Hold a bill while a guest adds a dessert and serve the next person
- Counter, takeaway and parcel/delivery order types on every bill
Tables and KOT for sit-down cafés
If guests sit and order, seat the table, send a KOT to the counter or kitchen and bill the table when they leave. How KOT works.
UPI QR, card, split and WhatsApp bills
Most café bills are small and paid by UPI. The payment screen shows a UPI QR for the exact amount, takes cash with change calculated, card, or a split across modes. Print an 80 mm or 58 mm receipt, send the bill on WhatsApp, or both, and open the cash drawer from the same screen.
Swiggy and Zomato orders
Delivery orders from Swiggy and Zomato come into VelBooks POS alongside your counter orders, so nothing is re-typed. GST on these orders is paid by the platform under section 9(5) (CBIC Circular 167/23/2021).
Know your best sellers and busiest hours
The dashboard shows today's sales, bills, average bill value, the hourly sales chart, top sellers, category-wise sales and the cash/UPI/card split. Use the peak hours to plan staff, and the low-stock list to reorder bought-in items like bottled drinks and packaged snacks.
Keeps billing when the Wi-Fi drops
VelBooks POS works offline: bills are saved on the device and sync automatically when the connection returns. Offline billing explained.
GST for cafés
GST on food depends on where and how it is served, not only on what you sell. These are the rules most food businesses meet. Your item master in VelBooks POS holds a GST rate per item, so the bill shows the right CGST and SGST split.
| Situation | GST | Input tax credit |
|---|---|---|
| Restaurant, café, dhaba or mess serving food (standalone) | 5% | Not available |
| Cloud kitchens and central kitchens (restaurant service) | 5% | Not available |
| Restaurant service in a specified premises (a hotel that supplied any room above ₹7,500 a day in the previous financial year, or a supplier who declares it) | 18% | Available |
| Hotel room up to ₹7,500 per day (from 22 Sep 2025) | 5% | Not available |
| Hotel room above ₹7,500 per day | 18% | Available |
| Food orders through Swiggy, Zomato and other e-commerce operators (from 1 Jan 2022) | Paid by the e-commerce operator under section 9(5) | Restaurant does not charge GST again on these orders |
Packaged goods sold over the counter (for example a sealed box of biscuits or a bottle of water sold as goods) are taxed as goods at that item's own rate, so a bakery or sweet shop can have more than one rate on the same bill. A café inside a hotel with room tariffs above ₹7,500 is in the specified-premises row.
Composition scheme: eligible small restaurants can opt for composition (5% of turnover for restaurant service), issue a bill of supply and cannot charge GST to customers. Check eligibility with your CA.
This is a summary, not tax advice. Confirm your case with your CA. Sources: GST Council newsletter, Aug 2025 (GST 2.0 rates), Notification 05/2025-CT(Rate) on specified premises, CBIC Circular 167/23/2021 on restaurant service through e-commerce operators, PIB: 45th GST Council (cloud kitchens).
Hardware
- Android tablet or phone. VelBooks POS runs on Android tablets and phones, so a counter can start with a device you may already own.
- Thermal receipt printer. Receipts print on 80 mm or 58 mm thermal paper, and on A4/A5 when you need a full page. Tell us your printer model and we will confirm it before you buy.
- Barcode scanner (optional). Scan packaged items, or type the short item code shown on each tile.
- Cash drawer (optional). Tick Open cash drawer on the payment screen when you take cash.
- Internet. Needed to sync and to receive online orders, but VelBooks POS keeps billing when the connection drops. See offline billing.
Comparing a dedicated billing machine with a tablet setup? Read our billing machine guide.
Pricing
POS add-on pricing: contact us / WhatsApp for current price
VelBooks POS is a separate add-on to a VelBooks plan. The plans are Basic ₹299, Gold ₹499 and Elite ₹799 per month + 18% GST (introductory). Tell us how many counters and branches your café needs and we will share the current POS price. See VelBooks pricing.
See VelBooks POS with your own menu or items
Message us on WhatsApp for a demo of VelBooks POS. Start your free 30-day VelBooks trial at app.velbooks.com and ask us to switch on the POS add-on.
Or call +91 81472 70720 · admin@finacc.in